Contact us

elo store customer service - We are here for you

We are here to support you

Do you have questions about our products or services? Our team is here to listen and guide you through your journey.

📧 Response time

We are committed to responding to all your inquiries within 24 business hours. For urgent questions regarding an existing order, please include your order number.

💬 How can we help you?

  • Product questions : Advice on size, use, materials
  • Order tracking : Delivery status, changes
  • Returns & exchanges : See our return policy
  • Personalized advice : Recommendations tailored to your needs

🌍 International customer service

We serve clients in several countries. Feel free to write to us in French or English.

Fill out the form below and we will get back to you quickly: